Call us immediately, we will make sure your replacement pieces get arranged to be shipped out quickly.ĭO NOT accept the damaged box, send it back with the driver.

Note the damage to the driver and make sure you have it in writing on the bill of lading and delivery paperwork. Manufacturers defect is not the same as concealed damage. BBO Poker Tables is not responsible for shipping damage discovered after signing the bill of lading. In case you didn't get that – if you sign the bill of lading you cannot claim damage afterwards.

If you do not note the damage on the bill of lading you are confirming that you received the goods in perfect condition and you release the shipping company of any liability on the shipment. In the event of damage, you must report it to the driver and NOTE ON THE BILL OF LADING. A punctured or smashed box, open it and make sure that there is no damage.

Next inspect all the boxes for anything that looks like damage. Report any missing boxes to the driver and NOTE ON THE BILL OF LADING. Check the bill of lading from the delivery company to make sure you have all your boxes. Inspect all boxes and make sure you have all the pieces to your order. Here's how to properly receive your poker and game table. In the event that your table is damaged in transit, as long as your follow our receiving instructions we will be able to send out a replacement for you immediately. Please read this carefully.Īll poker and gaming tables from BBO Poker Tables ship via ground freight, fully insured. Please read this carefully, if you do not report damage to your products according to the proper protocol you waive your liability to file shipping insurance and BBO Poker Tables will not be responsible for damages or filing concealed damage. This page, along with our return and warranty policies are arguably the most important pages on our website so please make sure you familiarize yourself with how to protect yourself from shipping damage! If you note damages accordingly, we are able to quickly solve any issues and send out replacement parts and provide our world class customer service!Īll orders from BBO Poker Tables which require shipping are subject to the following shipping guidelines.

Folding table poker table